Right now, work has taken over. I’m not sure yet how long this is going to be like this. The prior company I worked (company R for privacy) before we were assumed by a larger company (company M) discouraged overtime, staffed appropriately, and did not ‘bite off more than they could chew.’ Company M is short staffed and is too departmentalized, not unlike any other large company.
We do have a crew of customer service reps in training so hopefully after this batch hits the floor we’ll be in a better spot. They should be done training soon, then I’ll retrain them. October is a big client’s open enrollment season and I’m a key player in troubleshooting and calling customer’s back. I love what I do – I love making sure member’s know their insurance benefits so they can make the most of it and I love helping on the back end when something did not go as planned. But I have to say, I’m tired of having more work than I can do.
My best friend’s Mom used to change jobs every 5 years or so, now I understand why. It’s easy to get burned out. I guess I need to find that place in side myself where I can leave work at work, work be damned, and be home when I’m home. It’s why I left teaching, so I could have a home life.
2 comments:
Hope things are back under control soon!
I can totally forget one or the other. When I'm at work I forget everything about home.... including calls that I should have made for something.... when I'm at home I couldn't tell you how to do anything on the computer at work. lol funny I know, but it sure keeps them seperate. Oh, and I've been at the same office for over 20 years!
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